Find answers to common questions about our transportation services, booking process, and policies.
Yes! We pride ourselves on offering the most affordable handicap mobility rates in the area. If you find a lower quote from a licensed competitor, we will do our best to match it. We also offer discounted rates for seniors, veterans, and passengers who book recurring weekly trips.
Absolutely. We offer affordable shipping and delivery services for heavy wheelchairs, power scooters, hospital beds, and other medical supplies. Our drivers are trained to safely load, secure, and deliver your equipment anywhere in our service area.
We recommend booking at least 24 to 48 hours in advance to guarantee availability. However, we do our best to accommodate same-day and urgent requests based on fleet availability. Please call us directly for immediate needs.
We provide premium 'door-through-door' service at no extra cost. This means our drivers will assist you from inside your home, safely into the vehicle, and escort you all the way to the reception desk of your destination.
Yes! Our wheelchair accessible vans are equipped with heavy-duty hydraulic lifts and 4-point Q-Straint tie-down systems that can safely accommodate manual wheelchairs, electric wheelchairs, and mobility scooters.
Absolutely. One caregiver or family member can ride along at no additional charge. We believe in keeping our services affordable and inclusive for families.
We are an approved provider for state Medicaid NEMT programs. Rides must typically be pre-authorized through your Medicaid transportation broker. We also offer flexible payment plans for private pay customers to ensure transportation remains affordable.
Yes. All Gozie Transportation drivers are required to maintain current CPR and First Aid certifications. They also undergo rigorous training in Passenger Assistance Safety and Sensitivity (PASS) and proper equipment handling.
Still have questions?
Our dispatch team is available 24/7 to answer any specific questions you might have about your transportation needs.
