Privacy
Gozie Shipping and Transportation (“Gozie”, “we”, “us”, or “our”) operates the website https://gozietransportation.niishcloud.com/ and provides non-medical transportation and shipping services, including accessible rides, school runs, airport transfers, medical appointment transport, local and long-distance travel, and package/equipment shipping.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book services, request quotes, communicate with us, or otherwise interact with Gozie.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect information to provide, improve, and secure our transportation and shipping services.
Personal Information You Provide:
- Contact details: Name, phone number, email address, and physical address (pickup and drop-off locations).
- Booking and service details: Ride or shipment dates, times, passenger information (including for school runs or medical transport), special requirements (e.g., wheelchair accessibility, mobility equipment), and package descriptions.
- Payment information: Billing details processed through our secure payment partners (we do not store full credit card numbers).
- Identification or verification details: Where required for safety or regulatory compliance (e.g., for school or medical transport).
- Communications: Messages, calls, emails, or feedback you send to us.
Information Collected Automatically:
- Usage data: IP address, browser type, device information, pages visited, and time spent on our site.
- Cookies and similar technologies: To remember your preferences, analyze site performance, and personalize your experience.
- Location data: Approximate location derived from IP address or provided addresses for service fulfillment.
Information from Third Parties:
- Service providers (e.g., drivers, dispatch partners) may share necessary details to complete bookings.
- Public sources or background checks where legally required for safety (especially for child or medical transport services).
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your transportation or shipping bookings.
- To communicate with you about your rides, shipments, quotes, updates, or customer support.
- To provide safe, reliable, and accessible services (including matching you with appropriate vehicles/drivers for handicap-accessible or special needs requests).
- To improve our website, services, and user experience through analytics.
- To send important notices, promotional offers (with your consent where required), or respond to inquiries.
- To prevent fraud, ensure safety, comply with legal obligations, and enforce our terms.
- For internal business purposes such as billing, accounting, and service optimization.
3. Sharing Your Information
We do not sell your personal information. We may share it only in these limited circumstances:
- With Service Providers: Drivers, dispatch teams, vehicle operators, payment processors, and hosting/IT providers who assist in delivering our transportation and shipping services. These parties are contractually obligated to protect your data.
- For Legal Reasons: When required by law, court order, government request, or to protect our rights, safety, or property (including in cases involving child safety or medical transport regulations).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With Your Consent: For any other purpose you explicitly approve.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location (including rights under applicable data protection laws such as Nigeria’s NDPR or other relevant regulations), you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Request data portability (where technically feasible).
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
You can also manage cookies through your browser settings. Note that disabling cookies may affect your experience on our website.
6. Children’s Privacy
Our services include school runs for kids. When providing transport for minors, we collect only the minimum necessary information from parents or guardians. We do not knowingly collect data from children without parental consent. Parents/guardians are responsible for providing accurate information and supervising any minor’s use of our services.
7. International Data Transfers
Gozie operates primarily in Nigeria (with possible service extensions). Your data may be processed and stored in Nigeria or other jurisdictions where our service providers operate. We take appropriate measures to ensure your data receives adequate protection.
8. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. After that, we securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Gozie Shipping and Transportation
Phone: (240) 413-2157
Website: https://gozietransportation.niishcloud.com/
Email: Podogwu100@gmail.com